• Jaguar
  • Land Rover

Jaguar Land Rover Waukesha

1901 East Moreland Blvd
Waukesha, WI 53186

  • Service: (888) 358 - 7383
  • New Sales: (888) 349 - 3294
  • Used Sales: (888) 356 - 4036

About

Welcome to our new website!

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!

Hear What Our Customers Have to Say

July 23, 2010

Dear Mr. Okla:

 On 06-Jul-2010, our family was on the beginning leg of our vacation to Michigan.  Just west of Madison, our 2005 LR3 started to make a bad noise.  I called your dealership and spoke with Ms. Olson, the Service Advisor.  After explained the noise to Ms. Olson, we determined that it might be a bad wheel bearing.  Ms. Olson then proceeded to guide me directly to the dealership.  Once we arrived, Ms. Olson kindly greeted me and had the service technician, Eric Mohs, waiting to take our vehicle for a test ride which confirmed the bad wheel bearing.  

 Knowing that we were on our vacation, Eric immediately went the parts department to confirm the part was inventory.  He stated that he would be more than happy to repair the vehicle that night however: he needed to collect his children.  Eric ensured that if I left the vehicle overnight, he could finish the repair by 11:30 the next morning.  In the meantime, Ms. Olson had arranged for a rental car and we were off to our hotel for the evening.

 At 10:00 am the next morning I received a call from Ms. Olson informing the vehicle was finished and ready to be picked-up.  Your staff under-promised and over-delivered in all aspects of the service experience.  Please congratulate them on a job well done!  This would also include the receptionist, Alexis Mondel and the last person I talked with at your dealership, Steve Gitzloafl the porter.

 It's clear that everybody at Fields Automotive Group/Waukesha believes and is trained in customer satisfaction.  Keep up the GREAT work!

 Thank you again!

 Regards,

John L. Jordan